knowledge centrE
A Smarter Approach for Citizen Development
It’s great to see how organisations continually learn and adapt how they are transforming. In this article I share a...
MMC Case Study – RPA Improves CX at Leading Investment Administration Firm
MMC are New Zealand’s leading provider of full outsourced investment administration services for 30 investment...
Automate with RPA or Upgrade your Core System?
Decisions, decisions… automate with RPA or upgrade your core system? I have been reading quite a bit about this...
RPA Citizen Developer vs RPA Citizen Explorer
A challenge some automation program managers have is helping the business to think and imagine how they could use RPA...
All hands on deck: Working with your digital colleagues
I’m bloody proud of New Zealand. For lots of reasons, of course, and not least of all because of our hearty on-agai...
Why the DCLC is a lifecycle
Last week, I introduced you to the concept of the Digital Colleague Lifecycle (DCLC). For those of you familiar ...
Scale your RPA – Introducing the Digital Colleague Lifecycle (DCLC)
Despite popular opinion, a digital workforce is not a technology project that’s happening separately or in parallel...
Digital workers aren’t workers! And in fact, that may make your automation programme fail.
We all know the term ‘digital worker’ by now – used to describe the non-physical (or non-human) entities that r...
Driving and resisting forces impacting your digital workforce
We’ve all encountered and understand the notion of a self-fulfilling prophecy or a virtuous/vicious circle. It’s ...
A Global Team – lessons learnt
Without exception, the way we work has changed in the last couple of months. However long before the COVID-19 pandemi...
Digital workforce delivery is not a software (or IT) project
This may seem like a bold claim and have lots of techies scratching their heads, but let me explain. Robotic process ...
Opportunities where we never expected we’d be
There’s so much content around about COVID-19 currently that it’s getting hard to remember that we ever talked ab...
The hunt for purpose: Are you letting your people down?
A couple of years ago, I found myself at one of those career-defining crossroads. I had a decision to make – and th...
Using APIs in Robotic Process Automation
Using application program interfaces – or APIs – in robotic process automation (RPA) is an interesting and often ...
Refine, Reinvent, Transform: Where does a digital workforce fit into your transformation strategy?
I get excited about digital workforces, not just because what they are capable of doing is amazing, but also because ...
Experience Matters: The habits and attitudes of highly successful robotic process automation developers
I’ve been thinking about my colleague Maurice Dubey’s blog on the ‘poisoned chalice’ that was Microsoft Acces...
Poisoned Chalice: Robotic Process Automation lessons learnt over 20 years ago
Microsoft Access took the world by storm in the 90s and, though a fantastic solution, many of us have spent the decad...
resources
The use of reusable and proven off-the-shelf RPA components help organisations to optimise the returns from their digital workforce programme – improving speed of delivery, reducing maintenance costs and accelerating the up-skilling of team members.
The RPA Marketplace has been providing thousands of RPA components and tools to hundreds of companies from 43 different countries.