Automate with RPA or Upgrade your Core System?

Automate with RPA or Upgrade your Core System?

Decisions, decisions… automate with RPA or upgrade your core system? I have been reading quite a bit about this specific topic, and talking to a few businesses lately about the dilemma they face between automating more of their processes with RPA or upgrading their...
RPA Citizen Developer vs RPA Citizen Explorer

RPA Citizen Developer vs RPA Citizen Explorer

A challenge some automation program managers have is helping the business to think and imagine how they could use RPA or a digital workforce to help them do their job better, faster, more reliably, or even while they sleep at night.  Better still, having the business...
All hands on deck: Working with your digital colleagues

All hands on deck: Working with your digital colleagues

I’m bloody proud of New Zealand. For lots of reasons, of course, and not least of all because of our hearty on-again, off-again stewardship of the America’s Cup over the last 20 years. With the next cup happening on our shores in March of 2021, I got to thinking about...
Why the DCLC is a lifecycle

Why the DCLC is a lifecycle

Last week, I introduced you to the concept of the Digital Colleague Lifecycle (DCLC). For those of you familiar with the software term SDLC (or software delivery lifecycle), the DCLC is effectively the equivalent, but for a digital colleague. There’s another key...